UPS Backup Power Systems & the Importance of Maintenance

Uninterruptible Power Supplies (UPS) Service & Maintenance plans include but are not limited to, device repairs, battery management, enclosure maintenance and power conversion optimisation.

To ensure our clients get support best suited to their needs, Shenton Group offers five levels of UPS maintenance, ranging from a simple one-off annual maintenance visit, to fully comprehensive 24/7/365 emergency cover. These maintenance options allow you to pick the right plan for your equipment and your budget. 

With a reputation of providing industry-leading technical expertise and customer service, Shenton Group breaks down their service levels into the following maintenance packages: 

  • Maxicare Plus
  • Power Care Premier
  • Power Care 24
  • Power Care
  • Power Care Lite

For a full overview of these packages and the protection they offer, check out our UPS Maintenance page. 

Prefer to speak to someone over the phone? Our service team is on hand to discuss each package in detail to ensure you will get the support you need for true peace of mind. 

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Businesses Push to Reduce Carbon Footprints

There has been an ever-increasing focus on environmental issues over the years. Across the globe, people have switched the food they eat, where they shop and how they travel to reduce their global impact. On a larger scale, businesses have been reviewing their energy consumption and day-to-day operations in a conscious effort to reduce their carbon footprint. Technologies such as CHP, solar power, wind and other renewable power solutions have been on the radar for years. 

CHP reducing carbon emissions

Shenton Group has helped countless organisations to reduce their carbon emissions, become more energy-efficient and reduce their energy costs by utilising CHP. Cogeneration can reduce carbon emissions by as much as 30% compared to conventional generation via a boiler and electricity purchased directly from the National Grid. 

Over the past 13 years, we have been helping the following industries in their efforts to become ‘Green’ and more energy efficient by switching to CHP:

  • Hospitals
  • Universities 
  • Data centres 
  • Farming & Agriculture 
  • Food & drink manufacture 
  • Sewage and wastewater treatment facilities 
  • Industrial 
  • Commercial buildings 
  • District Heating 
  • Hospitality & Leisure 
CHP

For more information on cogeneration and how your facility could benefit from CHP, read our Cogeneration Explained blog 

What is Shenton Group doing to offset their carbon footprint and protect the planet?

In the bid to become more sustainable and with the deadline to ban the sale of combustion engine vehicles to 2030, Shenton Group is in the process of reviewing our fleet and moving across to electric, with charging points being installed at our offices. 

Shenton Group firmly believes that if we all contribute something towards our environment, no matter how small, in the long run, it makes a huge difference. Just some of the small changes that Shenton Group has made include opting for ‘no bag’ deliveries from supermarkets; rigorous measures to dispose of waste ethically, recycling and reducing our waste as a whole, only using biodegradable bin bags, and sourcing FSC-certified recycled stationery from sustainable sources. These may seem like small changes, but in a year, and with the amount of waste that companies worldwide create, these small and easy changes make a big difference. 

Power with responsibility

As a key player in the energy market, we pride ourselves on our technical ability and customer service in providing the best power solutions to the right applications. 

The world is not in the position to move entirely to renewable power just yet, but conscious steps are being made in that direction. 

If you would like to reduce your organisation’s global impact, get in touch today and speak to one of our technical experts. 

We will review your facilities power usage and be able to discuss options that can:

  • Reduce carbon footprint
  • Reduce energy costs
  • Reduce or eliminate dependence on the Grid
  • Provide a Continuous Power Supply
  • Increased energy security
  • Free cool thermal bi-product

Read our case studies below to find out who we helped benefit from CHP:

CHP Solution for UK’s Largest Water Park

CHP Solution for DoubleTree by Hilton Hotel

CHP Solution for Canterbury Christ Church University Halls of Residence

CHP Delivers Reductions in Carbon Emissions for CEFAS (Centre for Environment, Fisheries and Aquaculture Science)

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Home Backup Power– Standby Generators for Residential Property

Home backup generators are becoming more common with property owners using standby diesel generators to provide both heat and light and keep appliances running, homes secure and the internet on.

The demand for standby generators specified for high-end properties has more than doubled over the last decade. The unreliability of the National Grid has highlighted the need for alternative power options, and the ease to obtain an independent continuous power source has driven this increase. A standby generator provides protection for your home and family when the power goes out and Shenton Group is on hand to advise, install and maintain your diesel backup generator system.

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Lorraine John Celebrates 19 Years at Shenton Group

We are delighted to celebrate the 19th work anniversary of Lorraine John, our Operations Manager. In 2002 Lorraine was recruited from an agency, initially starting as a Service Coordinator for Merlin Power.  

Lorraine John

Merlin Power Management was the maintenance arm of our power offering, and it complimented our other business, Scorpion Power that supplied and installed generators.

Working as part of the maintenance team alongside seven other office-based staff, Lorraine’s role consisted of liaising with our generator clients and booking our six engineers for maintenance visits. The team was much smaller back then, and we worked out of a little office on Weyhill Road in Andover. 

2010 saw the country in recession and our customers were required to reduce their supply chain. This lead us to merge Scorpion Power Systems, Merlin Power Management and Power Call to become Shenton Global LLP, trading as Shenton Group.

As the company developed, Lorraine moved up the ranks to Team Leader and finally into her position today as Ops Manager for the generator and UPS side of the business. We are now 80 staff strong, and Lorraine has played a pinnacle role in the company’s growth over the last 19 years. We ask Lorraine: 

What has made you stay at the company?

“I have found it a great company to progress in. I love the variety of tasks I have in my day-to-day role, and the different challenges I face. The company have been very supportive, and they are a great team to work with. I appreciate the opportunities I have had over the years. My job is very rewarding.”

What does a typical day entail as Operations Manager at Shenton Group?

“Liaising with Engineers, clients, building and developing processes, assisting in designing new systems, supporting the service department. My job is fast-paced, it always keeps me focused and on my toes!”

Thank you Lorraine, for your hard work and dedication over the years. The company would not be where it is without you.

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What Impact Will the Increasing Numbers of Electric Cars Have on the National Grid?

Electric car sales are on the rise, with more of us than ever before deciding to go green when it comes to motoring. While this is fantastic news for the environment, we ask what impact this Electric Vehicle (EV) uptake will have on the UK’s power network.

What Are the Energy Infrastructure Improvements Required to Cope With Electric Car Charging?

Targeted investment is required to ensure that drivers on the road are able to access suitable charging points when away from their home charger, especially on the motorway networks across the UK. Crucially, a lot of electricity infrastructure sits alongside our motorways for practical reasons.

As recently reported in Autocar, Graeme Cooper, National Grid’s project director for transport decarbonisation has said, “The government has a policy to ensure high-power on-route charging and has put £950 million of funding in place to make sure that every motorway service area in England will have adequate future-proof capacity for everyone to have clean transport.”

Spreading the Demand

In terms of the National Grid meeting the demand at the peak times of the day, mainly when commuters head home after work between 6pm and 8pm, there are also challenges to overcome. The Government’s EV Taskforce has made recommendations that car chargers are ‘smart by design’ meaning the charger will pause at peak times, when prices are highest, and then reconvene charging during quieter periods, but will importantly still fully charge the vehicle. When people re-charge their EVs and how they do it will have an effect on stabilising demand on the grid.

What is the Outcome if We Don’t Adapt Quickly Enough?

The government recently brought forward the deadline to ban the sale of combustion engine vehicles to 2030 leading to questions about the UK’s readiness to keep up with demand. Drivers of electric vehicles will need to be able to charge their vehicles while commuting, as well as at home. If the UK doesn’t prepare sufficiently for a surge in demand, there could be widespread power losses.

A recent report by the EV Energy Taskforce made it clear that the demand on electricity supplies would require careful management from the industry and ministers, or as reported by iNews, the National Grid would be unable to cope. Aside from more drivers wanting to charge their vehicles, many homes and buildings in the UK now have more reliance on heat fuelled by electricity, again driving the demand for more energy from a system not yet setup to cope.

Without a properly managed smart charging system for the ever-increasing numbers of electric vehicles, generators could fail. A recent example of a multiple generator failure was back in August 2019, causing chaos for millions of commuters, businesses and homeowners.

How Will the EV Charging Network Evolve?

It is yet to be seen how EV charging networks will evolve as more of us turn to electric car models, but many owners are likely to opt to allow third parties to manage their vehicle charging, if they do not have access to a charge point at home for instance. This third party element adds to the risk of power cuts with charge point operators potentially changing the charging rates of too many EVs at once, leaving the electricity system unable to respond and electricity supplies ultimately lost.

Avoiding issues such as this is wholly reliant on proper grid management, smart charging and vehicle to grid technology at times when supply is low, or there is surplus supply available to sell back to the grid during peak times.

Shenton Group are in the process of reviewing our fleet of vehicles and moving across to electric. There are plans to put charging points at our offices to allow for charging out of peak times also providing electricity at a much cheaper rate. This is just one of the many ways we are moving towards a more sustainable future. After all, our tag line is “Power with Responsibility”.

Can Your Business Cope With Power Cuts?

At Shenton Group, we support businesses and organisations to ensure that they have a constant power supply, even in the event of a power outage. Whether you need a generator onsite, a UPS system or a call out service that provides power quickly, we are here to help. By having a plan in place to protect your business’s vital electricity supply, you can continue to operate as normal should the mains power fail.

With more strain expected to be placed on the National Grid to support the constantly changing EV charging infrastructure, and the change to a greener energy supply, don’t risk being left in the dark. Speak to Shenton Group about the measures we can put in place to secure your power, and discuss today the options available to ensure tomorrow is a greener and brighter future.

What are you waiting for? Get in touch and speak to the UK’s leading technical experts!

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Shenton Group Parts Department – Searching for generator, CHP or UPS parts?

The MD and driving force of Anderson Industrial Engines, Steve Hethershaw, has joined the Shenton team full time, bringing a wealth of knowledge and experience in engineering, generators and engine parts. 

We are continuously looking for ways to improve our service to our clients, so this synergy couldn’t have come at a better time to ramp up our Parts department! 

Scorpion Power

Steve Hethershaw and the Meek family go way back as this is not the first time Steve has worked for the Meeks. From 1989 – 1996 Steve worked as a Parts Manager for Scorpion Generators. He played a key role in shaping the business in its early days, where the company earned its reputation for providing reliable generator solutions and technical expertise. Like his role today, Steve was the friendly, helpful voice at the end of the phone that ensured you had everything you required. 2021 sees Steve return to a much larger company that now incorporates Scorpion Generators, Merlin and Power Call into what is known today as Shenton Group, offering 360-degree, turnkey solutions to your power needs. 

Steve Heathershaw

With many years of experience working as an engineer, Steve can assist with a magnitude of technical questions, from getting the right parts, advising on the best tools to fit them and troubleshooting. You will be in safe hands. 

The Parts department is under development, and a lot of exciting ideas are being discussed, such as an online store making it easier to view and order parts. Watch this space!

Fully equipped with the parts you need!

Shenton Group’s parts department offers our clients a vast range of generator, UPS and CHP parts from filters, spark plugs, breakers, cable and all other consumable items right through to oil, fuel and spill kits. If you have something in mind that you need or require some technical assistance, get in touch today, our friendly team of technical experts are happy to help!

  • Next day delivery on ex stock products
  • Access to all engine manufacturers spares
  • Genuine & aftermarket options
  • Technical support & parts identification
  • Sound friendly advice

For all enquiries email [email protected]. Alternatively, please give us a call on +44 (0) 344 888 444 5

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Shenton Group – Aspiring to be the Industry Employer of Choice

A company is only ever as strong as its employees; a happy team equals happy clients. As you may know, we put a lot of work into creating an upbeat and safe environment that allows our employees to excel, promoting teamwork with a family feel. In recent years we have developed processes and workshops that heavily focus on enriching our employees, providing a clear road map for development, and equipping individuals with the tools to grow. 

Champions of Change

December 2019 saw us deliver the Champions of Change program, with development, engagement and support being at the heart of all we do. The enrichment program provides top training courses for personal and professional development and charity fundraising incentives to support the local community.

Champions of Change is all about looking after yourself and those around you. Community is one of the foundations of the program. Shenton Group’s goal is to have a positive impact in the industry as well as in peoples lives, giving people the opportunity to be the best they can be.

Shenton Group Champions of change

Health Care Support

Support for our employees goes further than just the workplace. 

Mental health has been getting a lot of coverage in the media, especially in these challenging times through COVID19. Our employees have access to GP services, counselling, legal assistance, all in their pocket via an app. 

Personal and Professional Development Courses

Pre pandemic, we would often have external trainers into our offices providing guidance and life skills on a range of topics. As face-to-face training isn’t an option at the moment, a number of our team have been upskilling online. Shenton Group puts significant investment into training and development, and we have some great courses in the pipeline when face-to-face training is safe once again. 

Shenton Group Champions of change

Development of our Training Station for Apprentices 

There are plans to develop a training area for new engineers and apprentices. We are a fast-growing team and have a lot of involvement with the local colleges and universities around our HQ in Hampshire. Talks of workshops and courses are in the pipeline so that young professionals can learn best practices before they head out into the field. Bridging the gap between education and the workplace is something Shenton Group are passionate about, and what better way to do it than getting involved with the local community. This is an exciting development. Watch this space!  

Industry Employer of Choice

Shenton Group is over 80 staff strong. The average time an employee stays within the team is five years, with some of our longest-serving employees having worked here for more than three decades! There are a couple of dinosaurs walking around with a lot of experience! 

We ask some employees what their experience is working at Shenton Group:

“The family feel is definitely apparent. There is a level of care and transparency throughout the company, and management do all they can to support you and your goals. This is, by far, one of the best places I have worked. I don’t think it’s a coincidence that a fair number of people who do leave ask to come back.” 

Nicole Wells – Brand Manager Shenton Group

Engineer Andy Ralph suffered a heart attack and explains the support he received from Shenton Group. “I was blown away by the backing I’ve received throughout”, Andy stated. Hear Any Ralphs story.

Working With Shenton Group

By offering healthy work culture that promotes trust, integrity and development, we encourage all of our employees to flourish. Along with offering competitive staff benefits, we aim to attract the best talent. We still have a long way to go and certainly don’t claim to have everything right. However, the ‘Champions of Change’ belief and mindset is really gathering pace. Over the past year, we have seen an influx of job applications coming directly to Shenton Group. This is a step in the right direction in our journey to becoming the Industry Employer of Choice.

Are you interested in joining the team? Check out our careers page or get in touch!

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What is Low Voltage Switchgear?

We explore what low voltage switchgear (lv switchgear) is, the importance of regular servicing of equipment and the protection that LV switchgear offers.

What is Switchgear?

The main functions of lv switchgear are to provide-

  • Electrical Protection
  • Electrical Isolation of installations, circuits and equipment
  • Local or remote switching

Switchgear systems connected to the electric supply system, de-energise equipment for maintenance, and defect testing. Without switchgear in place, whenever there is a short circuit or failure on the power system, a heavy current runs through the electric equipment, damaging the equipment and disrupting the end user.

Switchgear is used in electric utility transmission and distribution systems at commercial or industrial facilities of varying size. The safety standards for electrical switchgear are defined by IEC in Europe.

LV Switchgear

Low voltage switchgear is rated up to 1KV and consists of low voltage switches, earth leakage circuit breakers, HRC fuses, electrical isolators, Air circuit breakers (ACB), Moulded case circuit breakers (MCCB) and miniature circuit breakers (MCB).

With LV switchgear, electrical appliances are safeguarded against short circuit and overload by an electrical circuit breaker, but the operator is not protected against internal faults. By using an earth leakage circuit breaker, which detects leakage current, operators will be guarded as the appliance is disconnected before any harm is done.

Low Voltage Switchgear Equipment

LV Switchgear Offers Electrical Protection

A key function of low voltage switchgear is to provide electrical protection against thermal and mechanical stresses of short circuit currents. This is crucial in limiting the dangerous consequences of excessive currents and separating the defective current from the rest of the installation. LV switchgear provides protection to human operatives and appliances such as electric motors.

Using LV Switchgear for Isolation Purposes

Isolation allows for the separation of a circuit or apparatus from an energised system, so that the isolated part can be worked on or maintained in safety.

Local and Remote Control Utilising a LV Switchgear

Having switchgear control allows the operator to modify a loaded system for the purpose of functional control and emergency switching. Operators can energise or de-energise a part of an electrical system or even an individual piece of equipment. It also allows for an emergency stop, when a live circuit has become dangerous.

Maintenance Services for LV Switchgear

Regular services of any make and size of low voltage switchgear should be scheduled to ensure reliable ongoing operation. The team at Shenton Group carry out annual maintenance work, or one-off servicing for LV switchgear including a visual inspection, clean and lubrication.

Contact our team for further information, or to speak to us about ongoing maintenance services.

Examples of Switchgear

Switchgear is a combination of fuses, electrical disconnect switches or breakers, which isolate, protect and control electrical equipment. Examples of switchgear include:

  • Fuses
  • Switches
  • Relays
  • Isolators
  • Circuit breakers
  • Contactors

Shenton Group recently carried out a low voltage switchgear project in London Docklands, and another in Liverpool for a telecoms company. If you require support, advice or are keen to start a project involving low voltage switchgear, then get in touch today.

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Temporary Power for COVID Testing Sites and Healthcare Facilities

2020 and 2021 have seen a surge in the need for critical backup power solutions, with hospitals, COVID testing facilities and unfortunately morgues at full stretch.

With pop up COVID testing sites on the rise throughout the country, our generator rental services are available for those in need of a temporary power solution to help keep the UK’s mass testing and vaccination efforts going.

Here to Help in the Fight Against COVID

With a severe shortage of hospital beds in some areas of the UK, a number of temporary medical sites serving various purposes have been setup to handle the overspill. On top of this, the UK is undertaking the largest vaccination programme ever seen, at the same time as mass testing those who potentially have contracted the virus.

Because of this and the introduction of all kinds of temporary healthcare facilities, the need for a reliable power solution has perhaps never been greater.

Shenton Group are available 24/7 with standby and prime power generator equipment available to hire for short and long term periods, to supply COVID testing sites, temporary hospitals, morgues and vaccination facilities with a reliable source of power.

We are able to deliver, install and provide turnkey power solutions as well as deliver the ongoing maintenance for clients using temporary locations, so that testing, patient care or vaccinations can take place uninterrupted.

Our Generators and Power Solutions are Suitable For:

  • Temporary Testing Sites
  • Drive Through Testing Sites
  • School, College and University Testing
  • Vaccination Sites
  • Temporary Medical Centres & Hospitals
  • Temporary Morgue Locations
Generator Rental for Vaccine Centres

What Do We Offer?

Technical expertise ensuring the correct solution.

Our technical team will carefully assess your power needs on site and will be able to discuss different options with you ensuring all of your demands are met. 

National coverage – we can get things moving quickly.

With depots dotted across the UK, we can have the required rental generator prepared and on the road fast. Project management is a speciality of ours, allowing us to execute the logistics of delivering all the equipment to your site with ease.

Our team will advise you on the exact equipment required and recommend a solution tailored to the scale of the facility. With 30kVA generators up to 1250kVA available, our team can also synchronise multiple generators for larger power requirements.

We can deliver a solution for everyone.

With an array of equipment, supplies and expertise available, we are able to provide a temporary power solution that works for you. No matter if, you require generator rental for lighting, temperature control, or equipment, our team of engineers are ready to help.

Generator Rental For COVID Testing

The Benefits of Choosing Shenton Group as Your Supplier

We have continued to work safely and effectively throughout the pandemic, providing power solutions to care homes, retail clients and healthcare locations.

We are adept with the safety procedures are requirements that come with working with hospitals and NHS Trusts, and have done for a number of years. We provide generator maintenance contracts and use industry-leading equipment to give clients that peace of mind and crucially for healthcare, guaranteed reliable power.

Rather than just provide a rental generator, we offer continued help to our clients. We will arrange the logistics of delivery, complete the setup of the generator including full testing and fuel supply, and if necessary provide an engineer for the duration of the project too. We can continue to monitor, maintain and support you with the power supply for as long as the temporary site is operational.

At Shenton Group, we have a culture of dedication, persistence and innovation and in these testing times, we are here to help. Our team of project managers and technical experts are just a call away, so please do get in touch if you require a temporary power solution.

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What is Energy Security & How Secure is Your Supply?

Energy security is an important consideration for businesses and organisations that rely on continuous power. Consider the stakes that are currently ongoing with the NHS heading towards full capacity and the huge impact that any interruption to power supply would cause.

Likewise, in supermarkets, the stress, aggravation and reputational damage that would occur in the event that they have to shut up shop due no power, would be a PR nightmare. There are countless examples of situations where power supply is taken for granted until something goes wrong.

Energy security involves minimising risk by updating or renewing infrastructure, adopting safe and secure technology and being able to switch to another resource in the event that there is a mains failure. Securing energy supply is essential and having a backup plan for the worst-case scenarios, has never been more important.

What is Energy Security?

Energy security is having a reliable backup power supply available in the event that mains power is lost by surges, spikes and outages. Generators and UPSs are often utilised to ensure there are no interruption to day to day business, which is vital for sectors such as healthcare, telecoms, data centres and finance.

An Energy Security Strategy is Crucial

For many organisations reliant on continuous power, an energy security strategy is fundamental to make sure they can continue to operate even in the event of a mains power failure. At Shenton Group, we provide businesses and organisations with reliable solutions and on-going support for backup generators and continuous power systems such as UPS. 

We help organisations become more robust in uncertain times, safeguarding them from failures in energy infrastructure, extreme natural events, when demand outgrows supply and when energy resources are depleted.

Secure & Low Carbon Combined Heat & Power Systems 

Where there is electrical and heat demand, it is possible to install CHP infrastructure to generate power independently on-site. Producing power on-site, and in this way is more efficient as you can harness the heat produced in the process of creating electricity.

With the National Grid becoming ever more unreliable with power cuts happening more frequently across the UK, organisations are investing in their own power solutions to ensure greater power security.

Diversifying Energy Supply

CHP systems are worth considering when it comes to assessing energy security. Producing your power on site independently not only increases your energy security but it is also a more efficient way to produce your energy, benefits include reductions on your energy costs and carbon footprint.

Our energy experts at Shenton Group help leverage CHP to enable organisations to generate additional revenue by selling surplus energy supply back to the National Grid.

By diversifying energy supply, it is possible to secure the ability to rely on a domestic supply that you are in control of, gaining access to emergency stocks and enhancing the overall resilience of your organisation.

Energy ‘Insurance’ in Challenging Times

For some organisations dependent on power, being reliant on the UK’s production capacity is no longer worth the risk. The National Grid regularly put out advanced notices of energy shortfalls when renewable sources aren’t producing sufficient supply. Although this generally amounts to nothing, when you are wholly reliant on power to operate, why take the risk when you can have energy security infrastructure in place? 

Given the frequency of the warnings put out by the National Grid, customers often turn to Shenton Group for backup generator and UPS systems, preventing fallout with widespread power problems, as seen back in August 2019.

It isn’t just power cuts that cause issues, spikes and surges cause damage to IT, medical and manufacturing equipment. UPSs protect customers from mains related power problems and ensure there is no break in power. With remote monitoring and ongoing maintenance services available, the team at Shenton Group are on hand to ensure that your power equipment remains reliable around the clock. For more information on our maintenance packages and to discuss your energy resilience strategy, get in touch today.

Help Secure Future Power Supply with UPS

UPS is the ultimate tool in terms of energy security. During that handful of seconds when a generator starts to take the full electrical load, the UPS provides access to power ensuring there is no break in power and provides protection from any serious consequences. Shenton Group specialises in UPS and are known in the industry as the UK’s Leading Technical Experts.

For clients with a dependency on continuous power, we have UPS solutions available to prevent any power supply implications such as power failure, under-voltage and power surges. 

Time to Review Your Energy Security Strategy?

As the UK moves towards a greener future with the electricity grid less reliant on traditional fossil fuel-fired power stations, there are power challenges ahead meaning it might be the right time to review your energy security.

  • The diversification of energy supplies from power plants to cleaner methods may lead to capacity issues. 
  • According to some sources, 70% of natural gas will be imported to the UK by 2025 meaning power supplies might be impacted by the supply chain. 

Protect Your Power Supply with a Solution from Shenton Group

We provide FREE no obligation site surveys to assess your site so we can accurately recommend solutions that fit your needs.

If you have a need for power and heat, our technical team will run calculations to establish if CHP would be a viable option for you. Or if you are looking to improve your power security, we can advise on the most suited power solution for your needs be it generator and/or UPS. Being a manufacturer, and having accesses to leading equipment, we can design a bespoke solution specific to your needs.

Whatever the challenges you face are, speak to us today to arrange a free site visit or to discuss the potential avenues available to improve your energy security. 

For further reading visit our white papers on:

Disaster Recovery Planning – how to create a resilient strategy

How important is power continuity to your business?

When is CHP the right renewable energy choice?

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